Testimonials

 

Providing a luxury service is the main aim of our business which is why we are willing to go the extra mile and above and beyond the call of duty to make our customers happy. We're proud of our 5 star reputation, but don't just take our word for it take a look at what our clients say

 

5 * all the way! From the first phone call to the final sale!
Sophie was amazing! Positive, enthusiastic and an absolute star.
Replied to emails super quick and kept us up to date with any information she received.
After being up for sale with another agent for almost a year and getting nowhere we went to Sophie and she sold our property in 10 days!
Feedback was always super quick.
Communication was top notch.
Can’t fault Sophie and Lux Homes at all.
Would highly recommend ⭐️⭐️⭐️⭐️⭐️
Thank you for everything
Kate & Steve
Mr and Mrs Benton, Noble Court, Hornchurch
 
Absolutely phenomenal! Our house was on the market for months, with another company. We went to Lux Homes, our house was sold in days! They get straight to work. They don’t mess around. They are hands on until the whole process gets past completion, keeping you updated throughout and consistently. They are so driven and professional; literally they are second to none! They really took care of us as clients. Sophie, Alex, and Daisy were all beyond incredible, professional and just ooze success all round. They are truly a remarkable and unique team! Thank you so much, we really can’t thank you enough. Do not go anywhere else! Lux Homes is the one and only estate agent to go to! Thank you so much again!
Mrs Rahman, Swale Close, South Ockendon
 
We used Lux Homes to list our flat for sale after previously using Haart, Bairstow Eves and Purple Bricks who were all unable to sell our property for the price we wanted. We chose to use Lux following a recommendation from a neighbour who had recently sold with Lux achieving full asking price. Sophie listed our property and was unbelievable throughout. She explained everything so clearly and was honest, helpful, available and unfailing in her determination to get viewings and secure offers. Within a week of our flat being listed Sophie had secured an offer at our asking price and we have just completed on the sale. Daisy dealt with the sale from the point of offer to completion and both Daisy and Sophie were fantastic at keeping us updated and chasing solicitors when needed. Lux have proven to be a joy to work with and most importantly have been professional and tenacious throughout in achieving the sale for us in a very short timeframe. I could not recommend them highly enough and are worth every penny. They have actually restored my faith in a profession that I have never had any confidence or trust in.
Mr Barnard, Riverside Close, Romford
 
Fantastic service from Lux Homes. Alex Staley dealt with the sale of my property, he was always friendly, approachable yet professional throughout. He was extremely responsive to any messages that I left (even in his days off), credit also to his colleagues with their in-house communication.
The sale of the house was well executed and in record time! Alex ensured that any viewers adhere to COVID rules which was also very reassuring.
There was a few hiccups within the chain from other parties, Alex was very reassuring when it became stressful and remained positive that he would get the job done for us, nothing was ever to much trouble. All these hiccups were eventually ironed out but what we appreciated was the constant updates as to where we and others were in the chain.
It was a pleasure to deal with Alex and those at Lux homes and I would strongly recommend them to anyone looking to sell their property.
Ms Cook, Lichfield Road, East London